Twenty-first century communication has changed how we connect to the world in three essential ways:
Connectivity, Authenticity and Style.
The first way is obvious to any sentient being within reach of the digital world followed by later two. The digital era has radically flattened hierarchies of communication globally for enterprises and completely reshaped the traditional relationship between the businesses and their customers. Now, a single furious customer can bring down a restaurant, a single, impassioned person can ignite support for a cause, and a single disgruntled citizen can start a movement and bring down a government. That is the power of communication.
Simultaneously, peoples’ expectations for mobile engagement are being set by a raft and increasing adoption of mobile phones globally as a primary channel for communication. Like all other business segment, this ever-increasing demand of customer communication anytime anywhere unlocks the power of cloud communications in a shared economy business environment.
When the topic of sharing economy comes up, one needn’t go too far to unearth numerous examples of businesses who are offering lodging, taxi, food, consumer durables among many other services either through online marketplaces, mobile apps or various other digital mediums. But have you ever wondered how people communicate in such a digital marketplace without exposing their personal phone numbers or incurring huge costs?
Enabling cloud communication through global virtual numbers
In today’s digital era, communication services are moving into the cloud. Businesses are exploring ways to use cloud capabilities to enable mobility, flexibility, and less expensive alternatives to traditional telecommunications.
Tel Q Global offers businesses with a broad virtual number portfolio that includes local, toll-free, mobile & two-way sms numbers.
Basis on the nature of application, these numbers can be used to help safeguard customer privacy for the businesses operating in shared economy business models through number masking, drive customer engagement for traditional businesses operating in consumer products, help generate qualified leads, get diverse teams on conference bridge among many other use cases.
This cloud communication revolution has therefore led to increased competition for such phone numbers. A number that customers can remember is a huge asset: it boosts inquiries, increases trust, and makes a business look established in the same way that short domains boost a company’s website. The psychology of phone numbers is, therefore, an important consideration.
Businesses that have numbers containing catchy sequences like 1234, 2222, 0000 therefore, have a competitive advantage. Phone numbers that have memorable combinations are continuously sought after by businesses.
A new era
There’s no doubt that a new chapter in the history of telephony has begun. Cloud-based telephony has changed the game and telecom providers offering a full spectrum of on-demand numbers are seen as industry front-runners.
Tel Q Global, for example, is now able to offer an exhaustive coverage of such phone numbers across the world through its online portal. You now don’t have to go to several telecom providers to meet your recurring requirements for different type of phone numbers. Our direct connectivity with local incumbent telcos ensure that you have the optimum quality of service at the best price point across all number types.